Terms of service
Effective Date: 16-12-2025
Welcome to Ehkaaya by Theja (legal business name: Theja Lakshmi C S). By accessing our website or placing an order with us, you agree to be bound by the following Terms & Conditions.
Ordering
-
Orders must be placed exclusively through our official website.
-
Orders placed via social media messages, WhatsApp, or personal communication will not be accepted.
-
Full payment is required before an order is processed or shipped.
Product Accuracy
-
We make every effort to display product images, descriptions, and details as accurately as possible.
-
Actual product colors may vary slightly due to lighting conditions, photography, or individual screen/display settings.
Pricing
-
All prices are listed in Indian Rupees (INR).
-
Prices are subject to change without prior notice.
-
Limited-edition or handcrafted items may sell out quickly and may not be restocked.
Payment Policy
-
We accept payments via UPI, net banking, and debit/credit cards through secure third-party payment gateways.
-
Cash on Delivery (COD) or credit-based transactions are not permitted, unless explicitly stated otherwise.
Intellectual Property
-
All designs, content, logos, images, and materials on this website are the exclusive property of Ehkaaya by Theja (Theja Lakshmi C S).
-
Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.
Limitation of Liability
-
Ehkaaya by Theja shall not be liable for delays, damages, or losses caused by courier partners, natural events, or circumstances beyond our reasonable control.
-
Product usage, care, and suitability are the sole responsibility of the customer.
Governing Law & Jurisdiction
-
These Terms & Conditions are governed by the laws of India.
-
Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala, India.
Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 ehkaayastore@gmail.com